Cashier’s Scrip
1. Make a Decent Eye Contact, Smile and Say Greetings
(Best is “Assalaam-O-Alaikum Madam/Sir”)
22.
Invite the Customer’s Order
(Maintain
Decent Eye Contact)
33.
Punch items and repeat the Order
4.4
Suggest only one Extra Item
55.
Count No. Of Items and Pack appropriately
66.
Ask Mode of Payment
a.
Credit Card
b.
Cash
77.
State Amount
88.
Close Transaction
a.
Present Change if Cash
b.
Present Receipt for signing if Credit Card
99.
Tell the customer about
a.
Keeping the Bill Safely for exchange
b.
Washing Instructions
c.
7 Days Exchange Policy {NQA (No Questions
Asked)}
d.
Cash Back, Cash Refund Policy
110.
Thank the Customer and Say Good-Bye (Best
is “Allah Hafiz”)
Additionally,
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